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Pandemic Recovery: Lessons Learned and Future Strategies

Program ID : ISSWS2021.01
Webinar Length of Time: 1.0 hr 

Click Here to view the presentation on Panopto



The COVID-19 pandemic flipped our professional world upside down, but now more than one year later, are you wondering “when are we going back to the way that we used to do it” or “why weren’t we doing it this way all along”? The pandemic forced use of remote services for clinical care, Complex Rehab Technology (CRT) provision, education, device monitoring and maintenance, and it is becoming clear that at least some of this “new normal” is here to stay. This webinar will provide highlights of what we knew about remote services prior to the pandemic and identify strategies that will help us thrive with ongoing remote practices post-pandemic.

Learning Objectives

Upon viewing this webinar, participants will be able to:


Laurie Watanabe

Laurie Watanabe has been the editor of Mobility Management magazine since its founding in 2002. Mobility Management’s portfolio now includes newsletters, podcasts, and educational Webinars, all focused on seating, wheeled mobility, and accessibility technology and all developed and written for Complex Rehab Technology, mobility, and accessibility professionals.

Mark Schmeler, PhD, OTR/L, ATP

Mark Schmeler is the Vice Chair for Education & Training and Associate Professor in the Department of Rehabilitation Science & Technology at the University of Pittsburgh. He is the director of the International Seating Symposium and serves as the Interim Director of the Center for Assistive Technology at the University of Pittsburgh Medical Center.

Rachel Hibbs, DPT, NCS, ATP

Rachel Hibbs is an Assistant Professor and Director of Continuing Education in the Department of Rehabilitation Science & Technology at the University of Pittsburgh. She also provides clinical care at the University of Pittsburgh Medical Center (UPMC) Center for Assistive Technology and the UPMC Rehabilitation Institute. She earned a BS in Rehabilitation Science and Doctor of Physical Therapy at the University of Pittsburgh. She has clinical and research experience working with individuals with neurological disorders and the use of wheeled mobility and assistive technology to improve quality of life. Dr. Hibbs is also active in the adaptive sports community as an advisory board member of the Pittsburgh Steelwheelers, a classifier for the National Wheelchair Basketball Association, and is a member of the medical team for the Pittsburgh Marathon Handcycle Assistance Team.

Brad Dicianno, MD

Dr. Dicianno is a physiatrist and bioengineer and an Associate Professor in the Dept. of Physical Medicine and Rehabilitation at the University of Pittsburgh. He is the Medical Director of the UPMC Center for Assistive Technology, Director of the UPMC Adult Spina Bifida Clinic, Medical Director and COO of the Human Engineering Research Laboratories, and Medical Director of the VA Center for Wheelchairs and Assistive Robotics Engineering. His clinical interests include disability, assistive technology and value-based care and his research focuses on the intersection of these areas, including rehabilitation engineering devices, innovative care models, telerehabilitation, and mobile health.

Mitch Bell, MS, ATP

Mitch is an Assistive Technology Professional at National Seating and Mobility in Pittsburgh, PA. He is a service provider who analyzes the mobility needs of people with disabilities and helps them select and use mobility devices. He earned his bachelor’s in Rehabilitation Science and his master’s in Rehabilitation Technology from the University of Pittsburgh, and his master’s thesis “Functional Mobility Outcomes in Telehealth and In-Person Assessments for Wheeled Mobility Devices” was published in The International Journal of Telerehabilitation.

Filipe Correia

Filipe Correia has 23 years of experience in the seating and wheeled mobility industry. He currently works as the European and Latin American business development manager at Stealth Products, representing the company internationally by setting up distributors and supporting existing business efforts. Mr. Correia also offers trainings for clinicians, equipment dealers, and end-users in the areas of seating, positioning, and client assessment. Having been a key part of multiple seating conferences in the past, Filipe now serves on the ISS 2021 advisory board.

Karl A. Kemmerer, MS

Karl is the online education coordinator in the Department of Rehabilitation Science & Technology (RST). His responsibilities involve managing RST’s continuing education content, building online courses and curricula, and using research and technology to build effective educational tools. Karl earned his bachelor's and master's degrees from the University of Pittsburgh in Rehabilitation Science and continues to work in promoting home and community access for people with disabilities and access to universal education.

Recorded live March 19, 2021

CEU Registration

This webinar is presented as part of a Kickoff Series in preparation for the 35th annual International Seating Symposium in Pittsburgh, PA. Thus, CEU credits are offered for free. If you enjoyed this presentation, we encourage you to visit The ISS Website to learn more about the symposium.

Instructions to obtain CEUs:

To obtain CEUs, follow the instructions below after viewing the presentation.

  1. Log in at www.rstce.org. If you do not have an account, click "Create New Profile" to make one.
  2. After logging in, select "2021 ISS Webinar Series"
  3. Select this webinar and complete the attestation
  4. Complete your registration using the CEU code provided at the end of the session

You will then receive your CEU certifcate via email. Processing may take up to 10 minutes between the completion of your registration and the receipt of your certificate.

The University of Pittsburgh, School of Health and Rehabilitation Sciences awards Continuing Education Units to individuals who enroll in certain educational activities. The CEU is designated to give recognition to individuals who continue their education in order to keep up-to-date in their profession. (One CEU is equivalent to 10 hours of participation in an organized continuing education activity). Each person should claim only those hours of credit that he or she actually spent in the educational activity.
The University of Pittsburgh is certifying the educational contact hours of this program and by doing so is in no way endorsing any specific content, company, or product. The information presented in this program may represent only a sample of appropriate interventions.

The University of Pittsburgh, as an educational institution and as an employer, values equality of opportunity, human dignity, and racial/ethnic and cultural diversity. Accordingly, the University prohibits and will not engage in discrimination or harassment on the basis of race, color, religion, national origin, ancestry, sex, age, marital status, familial status, sexual orientation, disability, or status as a disabled veteran or a veteran of the Vietnam era.

Further, the University will continue to take affirmative steps to support and advance these values consistent with the University's mission. This policy applies to admissions, employment, access to and treatment in University programs and activities. This is a commitment made by the University and is in accordance with federal, state, and/or local laws and regulations. For information on University equal opportunity and affirmative action programs and complaint/grievance procedures, please contact: William A. Savage, Assistant to the Chancellor and Director of Affirmative Action (and Title IX and 504 Coordinator), Office of Affirmative Action, 901 William Pitt Union, University of Pittsburgh, Pittsburgh, PA 15260, 412- 648-7860

Updated | 04.26.2021